(this is an afternoon course, you will need to select a morning course as well)
This course will help the participant identify bad listening habits and learn active listening skills. The participant will also learn techniques to organize and deliver presentations as well as learn how to hold the attention of an audience. Handling the question and answer period will also be addressed. The participant will in addition develop skills in persuasion.
This program is designed for everyone but the veteran employee.
“I believe this will broaden my communication skills, not only with my customers, but also my sales team and even upper management. I truly enjoyed this course.” – Inside Sales Manager
“I learned how to listen effectively. I can’t wait to put what I learned to good use!” – Inside Sales Manager
“If you do not know how to use the power of the spoken word you will by the end of this lesson” – Purchasing Agent
“Great not only for business – great for everyday life” – Dist. Sales Manager
“Communication is the key to success!! Those who communicate well will get the job/sale!!” – Regional Sales Manager