03/11/2015

BCB Community Bancorp Selects Jack Henry Banking to Enhance Efficiency, Workflow Management

$1.3 billion bank to leverage the SilverLake System in an outsourced environment

MONETT, Mo. – March 11, 2015 – Jack Henry & Associates, Inc. (NASDAQ:JKHY) is a leading provider of technology solutions and payment processing services primarily for the financial services industry. Its Jack Henry Banking^® division announced today that BCB Bancorp has selected the SilverLake System^® core processing system to provide enterprise-wide automation. The Bayonne, N.J.-based bank, which has $1.3 billion in assets, will implement SilverLake through JHA OutLink Processing Services™ (JHA OPS), Jack Henry Banking’s outsourced offering. The bank will also implement the jhaEnterprise Workflow™ process management solution and the goDough^® mobile banking platform.

The executive team of BCB Bancorp was seeking a new core solution that could help the bank better adapt to growth, address risk, and improve the customer and employee experience. After being impacted by Hurricane Sandy in 2012, it was also imperative that the bank select a platform that could be managed off-site in an outsourced operating environment. Following a thorough due diligence process, Jack Henry Banking was selected based on the strong integration between its core and complementary products, focus on disaster recovery, and its reputation for industry-leading customer service.

According to Alicyn Perry, chief operating officer for BCB Community Bank, “As we continue to grow and acquire new branches, it is important that our technology infrastructure is able to grow with us. The technology was not the only factor in our decision; we also wanted a vendor whose culture matched our own and that would care about our customers like we do. Visiting with other Jack Henry Banking clients made it clear that they were the right partner for our bank.”

The single sign-on integration between the SilverLake core and complementary products will improve efficiencies for bank employees and customers by enabling separate systems to be accessed using the same credentials, unlike the bank’s current environment where customers have separate logins for online banking, remote deposit capture, and e-statements. In addition, the seamless integration offered by SilverLake will reduce redundant data entry between disparate systems, saving the bank time and resources. SilverLake will also bring real-time transaction processing to BCB’s customers.

Perry continued, “We are confident that Jack Henry Banking’s technology will improve our operations and customer service. Our customers will see improvements to their mobile banking experience through goDough, whilejhaEnterprise Workflow will reduce our bank’s reliance on paper, improve the usability of our various systems, and simplify and automate time-consuming manual processes. We look forward to a long partnership with Jack Henry Banking.”

Stan Viner, general manager of sales for Jack Henry Banking, said, “The number of multi-billion dollar banks choosing to outsource their core processing continues to increase for many reasons, but as BCB’s experience highlights, disaster recovery is a growing top-of-mind concern. Our JHA OPS team will help keep the bank operational and serving customers despite natural disasters or temporary business interruptions. We welcome the opportunity to support BCB Bancorp, and we are confident that the deep functionality of SilverLake and its integrated solutions will help this bank better serve its customers, drive efficiencies, and respond to market demands.”

About Jack Henry Banking

Jack Henry Banking, a division of Jack Henry & Associates, Inc., is a leading provider of integrated computer systems for banks ranging from de novo to multi-billion dollar institutions. Jack Henry Banking currently serves more than 1,300 banks as a single source for integrated, enterprise-wide automation and as a single point of contact and support.  Additional information is available at www.jackhenrybanking.com.

About Jack Henry & Associates, Inc.

Jack Henry & Associates, Inc.^® (NASDAQ: JKHY) is a leading provider of computer systems and electronic payment solutions primarily for financial services organizations. Its technology solutions serve almost 11,300 customers nationwide, and are marketed and supported through three primary brands. Jack Henry Banking^® supports banks ranging from community banks to multi-billion dollar institutions with information processing solutions. Symitar^® is the leading provider of information processing solutions for credit unions of all sizes. ProfitStars^® provides highly specialized products and services that enable financial institutions of every asset size and charter, and diverse corporate entities to mitigate and control risks, optimize revenue and growth opportunities, and contain costs. Additional information is available at www.jackhenry.com.