Patti Hathaway, "The Change Agent"
Wednesday Morning Keynote- November 5
Patti Hathaway, CSP is one of fewer than 7% of speakers worldwide who has earned the coveted Certified Speaking Professional (CSP) designation from the National Speakers Association for her proven track record of speaking excellence. Patti’s 5 books have collectively sold more than 100,000 copies worldwide and have been translated into more than six languages. Patti’s book, Untying the ‘Nots’ of Change Before You’re Fit to be Tied (Destination Publications, 2000), is based on surveying thousands of people across the country. Her change strategies have been proven to help employees at all levels in many different industries. Patti’s company solves your people challenges. She is asked back repeatedly because of her ability to change people's perspective through the use of her strong content and compelling personal stories delivered with visuals, humor, and high energy.
Keynote Presentation: Untying the ‘Nots’ of Nonstop Change
Healthcare is going through radical changes due to the Affordable Care Act, changes in payment (Medicare, Medicaid); value based purchasing, and numerous other change initiatives that are overwhelming most people in healthcare. The ability to effectively deal with change is one of the most important skills a person in healthcare will need to learn. This program is practical, proactive, real-life based and will positively impact and empower participants.
- Discuss reasons for resistance to change.
- Identify four phases of resistance to organizational change.
- Explore coping strategies in professional nonstop change situations.
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