Spotlight on NAHAD Leaders: Scott Moss of Moss Rubber & Equipment Corp.
Interview with Scott Moss of Moss Rubber & Equipment Corp., Benicia, CA. Scott is a recently-appointed NAHAD board member.
NAHAD: Tell me a little about your history and how you got into this industry.
Moss: Moss Rubber was founded in 1965 by my father, Don Moss, and his brother Leon, and I began working for the company in the mid-1980s in the warehouse as I attended high school and college. I began learning the business from the ground up. After graduating college in 1991, I worked on the inside sales desk and eventually outside sales. And then in 2001, I helped start our Benicia branch, and that’s where I currently spend the majority of my time. My brother Greg and I are partners in the business, and Greg works out of our South San Francisco office.
NAHAD: What do you like best about this business?
Moss: I enjoy the people associated with the industry. Over the years, I’ve benefited from close relationships with customers, employees, suppliers and also other distributors. On a day-to-day basis, I enjoy finding products and applications that help solve problems for our customers and keep their projects moving.
NAHAD: What key trends are you seeing right now in this sector?
Moss: Consolidation and acquisitions by suppliers, distributors and customers seems to be a continuing trend that is affecting all aspects of the business both positively and negatively. Pricing pressures due to increased raw material costs is also a trend that seems to be more prevalent in the last few years.
NAHAD: How would you describe your company, and what is its key differentiator?
Moss: Moss Rubber is customer- and employee-driven for the long term. We operate and make daily decisions that focus on creating loyalty and trust from both our customers and employees. This philosophy has allowed Moss Rubber to maintain long-term quality relationships with both our customers and employees.
NAHAD: What are your company’s main markets?
Moss: Our main markets are refineries, petrochemical plants and their contractors, and heavy construction.
NAHAD: What are your goals as a new member of NAHAD’S Board of Directors?
Moss: I’d like to be an active contributor to the leadership and growth of an organization that has served our company in the industry for 28 years.
NAHAD: How does NAHAD benefit its members?
Moss: The annual convention provides outstanding opportunities for learning and networking with the leading manufacturers and distributors in our industry. Relationships developed through NAHAD can provide immeasurable long-term benefits to individuals’ or companies’ growth and success in the industry.
I’m looking forward to the time I’ll be serving on the board and hope I can help grow and promote NAHAD as an industry-leading association.
Article Archive Search
Search by keyword
Search by topic
- Customer Service
- Distribution Management
- Human Resources
- Importing / Exporting
- Information Technologies
- Inventory Management / Warehousing
- Leadership & Management
- Member Profiles/Q&A
- NAHAD Hose Safety Institute
- News from NAHAD
- Products / Technical / Applications
- Public Policy
- Sales, Selling & Marketing