nahad CODE OF BUSINESS CONDUCT
NAHAD membership requires compliance with the NAHAD Code of Business Conduct, promoting high professional business and product standards and ethical conduct in dealing with customers, suppliers and competitors, and within their businesses. Members agree to comply with the following standards:
Member Relations with Customers and End-Users:
Represent their products and services fairly and honestly so that no one may be deceived as to their nature, quality or fitness for purpose or confuse such products with the goods of another.
Make no false representation or claims regarding their product endorsements, standards or
Ensure that all sales terms are clear, correct and adequate and not confuse or deceive customers
Honestly and clearly represent the advantages and disadvantages of their products or services.
Member Relations with Suppliers:
Represent their suppliers faithfully and honestly through fair dealings to promote their mutual business interests.
Member Relations with Competitors:
At all times, engage in proper ethical standards when soliciting and /or maintaining business.
Make no false or disparaging statements or claims concerning a competitor or their products.
Compete with fairness and honesty, seeking business on merit and service.
Member Relations Within Their Company:
Thoroughly understand the nature and scope of their operations, products and conditions so as to
ensure permanence and continuity.
Conduct their affairs at all times in a manner that is compatible with the public interest and the
principles of NAHAD.
Will not engage in any activities which could bring discredit to NAHAD, the Hose Safety Institute or to the industry it represents.
Will at all times adhere to NAHAD’s Bylaws and Anti-Trust Policy.
Clearly specify any technical and/or commercial standards accepted by the company and will ensure adherence to those standards.
Ensure safe workplace practices and methods and will promote and ensure the safety of hose
assemblies and related hose products provided to all customers.
Strive for continuous improvement in managing environmental issues within their workplace.