08/25/2021

Message from Beth -- August 25, 2021

Over two months ending in June, ACEC Ohio conducted a member survey to identify member thoughts and concerns about the industry, gauge perceptions of the organization’s strengths, and identify opportunities for ACEC Ohio to increase value to our members.

Members participating in the survey represented a cross-section of the association in terms of size, discipline, and region. We were pleased to find out that our members view ACEC/ACEC Ohio as their primary resource for engineering business practices information, which is part of our mission.  Information provided during COVID received high marks particularly related to PPP loans, information from State Agencies, tax information, and opportunities to dialogue with other member firms.

The events our members regularly participate in ranked as follows: Chapter Meetings (92%); the ODOT Partnering Conference (80%); the Engineering Excellence Awards (75%) and PAC events (70%) and 75% percent of members responding contribute to the ACEC/ACEC Ohio PAC’s. 

Over 90% of respondents participated in virtual meetings held by ACEC Ohio in 2020-2021, with 81% preferring in-person meetings to virtual meetings. The member survey asked key questions about ACEC Ohio, and the following represents a percentage of the respondents that selected good to excellent:

• ACEC Ohio’s overall quality of member services: 98%
• ACEC Ohio’s overall understanding of member’s needs: 98%
• ACEC Ohio’s overall relevance to your business: 96%
• ACEC Ohio’s overall communication: 97%
• ACEC Ohio’s overall customer service (interaction with staff): 92%

The survey respondents were asked what significant issues are facing the industry, there were 3 issues that rose to the top--1) Funding; 2) Lack of qualified staff; 3) QBS/commoditization of engineers. ACEC Ohio has recognized these top issues also and is working on each of these for our membership.  

Member surveys keep us focused and relevant to our members, thank you for taking the time to let us know how we are doing, what we can do better, and what key issues your company is facing. If you’d like to see the full membership survey results click here.

 If you have any questions or concerns, feel free to contact me.

~Beth