Complete Story
01/11/2021
007. Finding the Balance in Distribution: People, Product & Profitability (afternoon)
Instructor: Jason Bader
Level of Complexity: Intermediate/Advanced
1:30 PM - 4:00 PM
This course is all about building a profitable operation. Managers of wholesale distribution locations need to understand how to lead their team down the path of profitability. Unfortunately, many of them were thrust into these positions without any formal training. It starts with getting everyone on the same page so that the location can provide a superior customer service experience. At the same time, the manager needs to be accountable to the assets they have responsibility over. This is the balancing act of every effective manager. In this session, we will cover the basics of coaching, managing, and driving your way to profitable location growth.
Learning Objectives:
- Understand the basics of net profit enhancement
- Discover how communication builds trust in the team
- Learn effective time management and delegation techniques
- Analyze customers based on profitability
Bookstore
The Credit Overlord's Guide to Credit & Collections
Thea Dudley
Being responsible for the credit and collections function in the construction industry is never any little kid's dream. But somebody's got to do it.
In The Credit Overlord's Guide to Credit & Collections, Thea Dudley presents an honest, open, and often hilarious account of her journey through opening contractors with credit lines, collecting, or chasing the payments, managing sales reps, teams and bosses.
Dudley shares her insights into succeeding in keeping your business cash flow moving while still salvaging the customer. She offers practical advice for protecting and collecting your money — written in plain, straightforward language that helps connects the dots. This is a must-read guide for anyone in the construction and building material industry.
