Complete Story
10/14/2024
036. The People Productivity Equation: How to Practice No Surprise Management (afternoon)
Instructor: Kathryne Newton, Ph.D.
Level of Complexity: Intermediate
1:30 PM - 4:00 PM
- How to get high performance and improve your climate with improved goal setting and communications; expectations matter!
- Dealing with Change: why is it difficult, and how to use tools for dealing with change.
- How to Manage Conflict: what is it, types of, and how to deal with it to your advantage.
- Learn to modernize your performance evaluations with strategy aligned goal setting and feedback that is consistent and actionable.
Bookstore
The Credit Overlord: A Decade of Credit Advice Unleashed, Volume 1
Thea Dudley
Embark on an insightful journey through the complex world of credit and collections with Credit Advice Unleashed Volume I, the first installment in an indispensable series. This collection brings together a decade’s worth of Thea Dudley’s highly regarded advice columns, showcasing her unmatched expertise and unfiltered insights. With over 35 years of experience in the building materials and construction industry, Thea Dudley has earned her title as the ‘Credit Overlord,’ offering sharp-witted guidance, practical solutions, and an unapologetically candid approach that professionals in the field have come to rely on.
In Credit Advice Unleashed Volume I, readers will find real-world answers to the most pressing credit and collections questions, addressing the challenges and nuances faced by businesses in maintaining financial health and cash flow. Thea’s columns, infused with humor and hard-earned wisdom, provide both seasoned credit professionals and newcomers with the tools they need to navigate this critical aspect of business with confidence.
Whether you’re tackling overdue accounts, negotiating with clients, or streamlining internal processes, this book is your guide to mastering the intricacies of credit management. Experience Thea Dudley’s unparalleled voice and let her years of experience elevate your credit and collections game.