Complete Story
09/27/2025
031. The Heart of Leadership: Turning Conflict into Connection
Presenter: Claudia St. John
Level of Complexity: Intermediate
9:30 AM - 11:00 AM
Increasingly, leaders are finding themselves navigating an uncertain business environment. Not only can this uncertainty cause business challenges, it can negatively impact the employees who work in those businesses. In this keynote, leaders will learn about the essential human communication skills necessary to navigate uncertainty and conflict and create positive, productive and engaged employees.
Bookstore
From Status Quo to Status GROW®
Todd Cohen
From Status Quo to Status GROW®” is an engaging and action-oriented book by Todd Cohen. It is the fourth installment in the “Everyone’s in Sales” series of business books. This book emphasizes the “everyone’s in sales” mindset through the perspectives of professional and personal leadership. The fact is that everyone is involved in sales, and everyone has the potential to be a leader—it's YOUR choice! While sales training is designed for the sales team, fostering a sales culture is essential for the entire company, ensuring that it remains competitive and profitable.
