Julia A. Kalish, Ph.D.
Julia has been a continuing lecturer Notre Dame’s Mendoza College of Business, Purdue University’s Krannert School of Management, Purdue’s Polytech Institute, and Loyola University Chicago. She was the recipient of the Best Professor on Campus Reader Choice Award at Purdue, Best Undergraduate Teacher at Krannert, and an Honorary Purdue Old Master. She is a Project Management Professional, Lean Six Sigma Blackbelt, Army veteran, speaker, writer, thought leader, sleep advocate, defender of the Oxford comma, and a “NO” enthusiast.
Communication is the cause of every success, failure and frustration. Don’t you think it’s vital to get it right? Just because we’ve been communicating since we were in our mother’s wombs you think you know how to communicate.
This book will show you where you’re getting it right and where you’re missing the mark. You will learn the seven most common and most damaging communication mistakes that lead to endless workplace drama, toxic work environments, low accountability, poor attitudes and poor performance individually and organizationally. These communication mistakes are at the core of your employee retention issues, if you are struggling with them in this low unemployment economy.