b'messenger MIDWEST INSULATION CONTRACTORS ASSOCIATION 7250 POE AVE., SUITE 410 - DAYTON, OH 45414 - micainsulation.org VOLUME 57NO. 8 AUGUST 2023 inventorymanagement,businessplanning,WHATS INSIDE THIS MONTH:customer service, and fraud detection.Artificial Intelligence and the Bottom Artificialintelligenceisenablinganewwayof Line working,communicating,andsharinginformationPresidents Message throughoutallbusinessoperations,saidJakeMaymar, VP of Innovation at the Glimpse Group, aMICA Leadership/Board of Directors technologycompanyworkingwithgenerativeAIDodge Momentum Index: Total (theglimpsegroup.com).Itisanewagedawning Construction Starts Dip in June thatwillextendthetechnologicaladvancesthatSave these Dates beganafewdecadesagowhenthecomputerMICA Young Professionals-A Day in the replaced the printing press. LifeMechanical and HVAC YoungProfessional ThebenefitsofAIaccruenotjusttolarge corporations.SmallerbusinessesareoftenlaserOSHA Announces Final Rule Requiring focusedonselling,closingdeals,andworking Electronic Submissions For Employers In productively with customers, said Patrick Delaney, Certain High-Hazard Industries asoftwareengineerspecializinginartificial Clone Phishing intelligence.AIiswellsuitedtoenhancethe efficiencyandpotencyofthoseverybusinessArtificial Intelligence and the Bottom Lineactivities. Making Chatbots Pay OffMinding the store By Phillip M. PerryWhile AI is a promising venture for most any enter-Abstract:Artificialintelligenceisinfiltratingbusi- prise, managers must ensure that unmonitored tech-ness operations. ChatGPT and similar programs cannology does not damage a companys operations or improve the efficiency of everything from customertarnishitsimage.Especiallyintheseearlydays, service to long range business planning. Impressiveskepticism is as valid an attitude as enthusiasm. as they are, AI-generated materials must be checkedManagersmustkeeptheireyesopenforseveralforaccuracyandforconformancewithcompanypotential problems. The first is accuracy. Given the values.impressive size of AIs resources, humans are apt to place too much trust in its output. In fact, AI Artificial intelligence is invading the business world.oftenproducesmanyfactualerrorswhichCompaniesofallsizesareexperimentingwithtechnologistscallhallucinations.Expertswarn ChatGPTandsimilarprogramstoimprovetheirthateverythinggeneratedbythenewtechnology performanceinsuchareasassalesoptimization, must be validated by a human.1continued to page 4'