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01/17/2017

Non-Verbal Cues - Why They Matter in Front of a Screen

From FPDA Business Services provider Connex

You might think the rules are different when it comes to virtual meetings but the truth is, non-verbal cues are just as important when you’re sitting in front a screen as they are when you’re sitting in front of another person. Why? Because non-verbal cues let people know what you’re really thinking. If you’re slumped down at your desk resting on your elbows, chances are people are going to think you’d rather be doing something else. Which is probably true, but they don’t need to know that. We can all agree that it’s better to make people at least think that you’re engaged and enthusiastic about their conversation.

Additionally, better non-verbal communication will also ensure enhanced overall communication. You’ll ensure your message is being conveyed more accurately, and therefore increase effectiveness and productivity.

Here are our top tips for effective non-verbal communication.

Maintain Eye Contact
You’re probably already aware that eye contact is a surefire way to let people know that you’re engaged. The exact same principles apply in a virtual meeting. Maintain eye contact when you’re listening as well as when you’re speaking. We recommend avoiding crazy eyes, though.

Smile and Nod
You can also smile and nod on occasion to let people know that you’re following along, agree with what they are saying or at least understand what’s going on. Be sure to keep your smile genuine and don’t overdo it – you don’t want anyone thinking you’re a little bit unhinged.

Have Good Posture
When you’re sitting at your desk it’s so tempting to slouch down, lean back into your chair or make yourself comfortable in an obvious way. Take it from us: sit up straight, look attentive and let everyone know that you are the epitome of professional. Good posture tells people that you’re confident, open and worth doing business with. Keeping your feet flat on the floor and your shoulders back will help you maintain good posture.

Don’t Cross Your Arms
You’ll look a. cranky, b. impatient, or c. disinterested. Choose d: none of the above. Look alive! Today is a good day! Where should you keep your hands? In your lap or on the table. If your hands are visible on camera don’t fiddle with your pens, elastic bands or whatever else might be sitting on your desk.

Get Your Gestures Right
Gestures are okay – sometimes they help illustrate your point, keep people engaged and enhance meaning. However, remember you’re on screen and moving too quickly will result in blurring on the other end. Slow it down and use gestures sparingly.

Got questions about virtual conferencing? Get in touch today. www.connexintl.com/contact-us/

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