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Complete Story
07/16/2021
Fraud and Abuse Continues in the New Normal of eCommerce and Travel
Security Boulevard
In-person transactions shifted to online in 2020, as shopping at physical storefronts came to a halt. Consumers had to rely on digital channels to shop even for the most basic needs. As these habits become the new norm, the future of shopping stands changed for good.
This mass transition to online was a fraudster’s dream come true. Insights from the Arkose Labs network reveal that during Q4 of 2020 retail was highly attacked. This was because consumers resumed spending through Black Friday and the holiday shopping season. Ecommerce fraud continued into the early part of the first quarter in 2021, before easing up a little by spring. As fraud teams try to catch up to the new normal volumes of digital commerce—redefined by the pandemic—fraudsters are focusing on payment attacks and scraping for information.
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