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09/07/2021

Consumers satisfied with mobile security, yet account privacy and protection concerns remain

Helpnetsecurity.com

More than half of wireless subscribers polled were extremely or somewhat satisfied with the security offered by their mobile operators, according to a mobile security survey released by Global Wireless Solutions (GWS).

Even in this heightened cyber threat environment, 57% of wireless subscribers across the big U.S. mobile operators — AT&T, Verizon, and T-Mobile— expressed satisfaction with the mobile security being offered. This differs from the smaller operators (Boost Mobile, Cricket, MetroPCS, US Cellular and others) where only 51% of subscribers were satisfied with mobile security.

Mobile security top concerns

When asked to identify which mobile security aspect caused them the most stress, 31% of respondents noted their primary security concern was account privacy and protection. Protection of personal data received 27% of top concern votes while protection from viruses and malware received 19%. Survey respondents were least worried about blocking unwanted robocalls.

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