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02/06/2023
Feds say cyberattack caused outage of 988 suicide helplines in US
Business Standard
The attack occurred on the network for Intrado, the company that provides telecommunications services for the helpline
A cyberattack caused a nearly daylong outage of the nation's new 988 mental health helpline late last year, federal officials told The Associated Press on Friday. Lawmakers are now calling for the federal agency that oversees the programme to prevent future attacks.
On December 1, the voice calling functionality of the 988 Lifeline was rendered unavailable as a result of a cybersecurity incident, Danielle Bennett, a spokeswoman for the Substance Abuse and Mental Health Services Administration, said in an email.
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