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So an online scam is NOT what you ordered?


This time of year, you’re probably buying lots of things online. Gifts, decorations, food! But what if something you’ve ordered shows up different than advertised? Or damaged? Or never comes at all? If so, you’re not alone.

Scammers often pose as real companies online — or make up fake companies — to try to get your money or personal information. They may post fake ads for things on social media or other websites, and even use a real company’s logo to try to seem legit. But then they take your money, and don’t send what you ordered.

Here are some ways to protect yourself when shopping online:

Pay by credit card. If you’re charged twice, billed for something you never got, or get a wrong or damaged item, you can dispute the charge with your credit card company.


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