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After-Incident Reports Turn Cyber Breaches Into Blueprints for Future Security


In today’s digitized and hyper-fast world, cyberattacks and the threat of security breaches abound.

So, what are treasury leaders and companies to do to both protect themselves and mitigate the fallout from the ever-evolving cyber threat environment?

There is no easy, one-size-fits-all answer, and that’s why PYMNTS CEO Karen Webster sat down with Rosa Ramos-Kwok, managing director and business information security officer for Commercial Banking at J.P. Morgan, and Matanda Doss, executive director and lead information security manager for Commercial Banking at J.P. Morgan, to get their thoughts on actionable strategies for organizations to strengthen their cybersecurity posture as we head into 2024.

Doss emphasized the need for the consistent exercise of cybersecurity playbooks, ensuring readiness for potential attacks, particularly given the realities of each attack’s “blast radius,” where cyberattacks impact both technical and business aspects.

“When you think about the business itself, you’re talking about reputational, regulatory, legal impacts, which there are a lot of,” Ramos-Kwok said. “And the most difficult one to manage is probably reputation.”


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