This alert may not be shared outside your organization, Do Not Repost or send, place on other websites, List servers, or send to others via email, including other associations or parties. Members and Law enforcement use only. Contact us for any permissions. To do otherwise will result in the loss of membership.
Complete Story
07/08/2024
Patelco makes minor restorations but no end near for crippling credit union cyber attack
Siliconvalley.com
Patelco Credit Union, after a week of customer lockdowns, made minor restorations in online functions as it reels from an ongoing cyber attack targeting its systems and databases.
By Friday, Dublin-based Patelco’s CEO Erin Mendez tried to assure customers “your money is safe and secure” while patrons remained locked out of their online accounts, unable to check their balances or see direct deposits.
Cyber security specialists “have validated and greenlighted our core systems,” Mendez wrote in a July 3 update. She assured customers they can now use Venmo and PayPal payments, and that borrowers would not be penalized or incur fees because of missed payments during the system attack. The credit union also opened up its phone support lines on July 4 from 8 a.m. to 5 p.m. to take calls regarding customers’ accounts.
Alerts
The FRPA alert system distinguishes us from other groups by gathering and providing information to law enforcement, retailers AND financial institutions.
more information
Resources
Your electronic library to help in fighting financial fraud for all of our partners.
more information