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Complete Story
12/08/2024
Colorado couple faces $3,700 fraud nightmare on AT&T account
MSN
Judith Dixon hardly uses her dining room, but for the last month the table has been covered in paperwork.
There are printouts of emailed receipts, letters written to AT&T, reports she’s drafted of all the conversations she’s had since late October – trying to figure out what led to $3,700 of unauthorized purchases on her account.
“I've had it spread out trying to figure out, what am I going to do next, who am I going to call, who's going to help me,” she said.
In late October, Dixon said she and her husband, Frank, visited a nearby AT&T store after Frank was having an issue with his phone. The couple’s son told them every time he tried to call his dad, his cellphone went to voicemail in a different language.
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