Details
 

11/17/2014

Information Technology (IT)

• Directs and coordinates local area computer network activities personally or through subordinate supervisors.
• Responsible for managing all organization technologies and providing technology support and training where applicable. Primary duties include: analyzing systems and processes; installing and maintaining routers/firewalls; adding/terminating users; assigning rights and access; resetting passwords; establishing e-mail addresses, assessing and reporting operational status; performing backup and restores; maintain service levels for data and phone connections and systems; maintaining workstations/laptops, servers, local and remote networks. Recommending hardware suppliers and negotiating cost, selecting software and ensuring proper licensing.
• Develops and implements policies and procedures related to network hardware and software acquisition, use, support, security and back up.
• Establishes and maintains network users, user environment, directories and security.
• Responds to the needs and questions of network users concerning their access to resources on the network and the operation of various software programs.
• Communicates with other departments to report and resolve software, hardware and operations problems.
• Researches and evaluates new technologies.
• Installs and tests software upgrades; develops and implements disaster recovery procedures.
• Maintains information on all machines and assets in system.
• Continuously gathers feedback for system improvements and proposes related efficiencies.
• Ensures technology documents/certificates such as product registrations, SSL certificates, maintenance agreements, service contracts, etc. related to technology operations and/or technology services are evaluated, updated and processed.
• Maintains web-based applications including websites and intranets.
• Ensures for the availability, continuity and security of data and information pertaining to the organization.
• Develops and manages technology budget and approves related expenditures. Reviews and approves IT related expenditures.

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