Through the years, the FSU Career Center has made efforts to create a more user-friendly environment for people with disabilities. As the number of students with disabilities increases, the need to learn more about disabilities, make information more accessible, and increase student awareness of career center services continues to grow. In addition, there is definitely a need to enhance the ability of individuals with disabilities to explore occupations.
Here are some suggestions to make a career center more accessible:
Have disability-friendly computer-assisted career guidance programs
Programs that make computer assessments and information accessible are valuable to clients with disabilities. Providing screen reading software, such as JAWS, and magnification tools, such as ZoomText, allows individuals with visual impairments to independently utilize career resources. In addition, knowing how to use these resources in conjunction with computer-assisted career guidance programs is of great importance. To assist staff members in feeling more comfortable with these systems:
Work with community agencies to educate staff and increase awareness
To continue to learn about disability-related issues and how they apply to career services:
Create or acquire resources for clients with disabilities
Have a staff member act as a liaison between career services and the campus disability center
A staff liaison can:
Ensure that your Web site is user-friendly to individuals with disabilities
Become aware of existing accessibility guidelines, such as W3C's Web Content Accessibility Guidelines or the US government’s standards in Section 508. One way to ensure that a Web site is accessible is to get “Bobby Approved.” You can have your Web site evaluated on accessibility requirements by going to http://bobby.watchfire.com/bobby/html/en/index.jsp
Include disability-related issues in career workshops
Individuals with disabilities attend workshops to learn about a variety of topics such as creating resumes, interview etiquette, and job search techniques, but may also need additional information related to specific issues they face. Developing and implementing a series of customized workshops that contain additional information related to disability issues can be very helpful. These workshops may address advantages and disadvantages of disclosing one’s disability at certain points in the job search process, as well as when choosing a major or occupation.
It is necessary for career centers to maintain an awareness of the needs of individuals with disabilities in order to ensure accessibility for these potential clients. It is important for individuals with disabilities to independently utilize career resources and for career advising staff to be aware of how to interact with individuals who have disabilities. By having accessible computer programs, continuing to learn more about disabilities, making your Web site easy to access for all users, and by establishing and maintaining a working relationship with community and campus disability centers/agencies you can create a much more inviting and accessible career center.
Beth Lulgjuraj is the Assistant Director of Curricular-Career Information Service at Florida State University’s Career Center. She can be reached at email@example.com.
Sarah Lucas Hartley is a counseling psychology doctoral student and a career advisor at Florida State University’s Career Center and can be reached at firstname.lastname@example.org.