Details
March 9, 2017
11:00AM - 12:00PM
Avoiding Lawsuits by Properly Disclosing Vehicle History
OADA Webinar
Dealers are aware of the legal hazards associated with selling a used motor vehicle. Vehicle history has become one of the most important components of the sale of a used car or truck, and vehicle history has now become the first issue plaintiff attorneys examine when evaluating the merits of a consumer's potential legal action against a dealership. Whether the car or truck you sell has previous damage, a previously branded title, previous mechanical issues, or has a rental history, documentation of the proper disclosure is vital to avoid unnecessary legal claims. Ask yourself the following questions:
(1) Is your dealership properly handling the vehicle history of the car or truck you sell?
(2) Does your sales and F&I staff know what information should be disclosed to a consumer?
(3) Do you properly present (and document) a vehicle history report to your customers?
(4) Do you know how to best obtain information regarding a vehicle's prior history?
Please join OADA as we welcome David Brown, partner at Stockamp & Brown, OADA's outside counsel, as he provides guidance on best practices for properly disclosing vehicle history of used cars and trucks.
The OADA AUTOCAP program has experienced an increase in complaints filed by consumers who discover (often when they attempt to trade-in their vehicle to a dealer) that the currently available vehicle history demonstrates that there was damage to the vehicle when the consumer initially purchased the vehicle. That consumer then initiates a complaint against the dealer from whom the consumer purchased the vehicle. This webinar will help dealers navigate this confusing operational issue that, if ignored, heightens your legal exposure.
There is a $25 connection fee for OADA member dealers, and a $50 connection fee for non-member dealers. Register today!
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03/09/2017 11:00 AM
03/09/2017 12:00 PM
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Avoiding Lawsuits by Properly Disclosing Vehicle History
Register today!
Dealers are aware of the legal hazards associated with selling a used motor vehicle. Vehicle history has become one of the most important components of the sale of a used car or truck, and vehicle history has now become the first issue plaintiff attorneys examine when evaluating the merits of a consumer's potential legal action against a dealership. Whether the car or truck you sell has previous damage, a previously branded title, previous mechanical issues, or has a rental history, documentation of the proper disclosure is vital to avoid unnecessary legal claims. Ask yourself the following questions:
(1) Is your dealership properly handling the vehicle history of the car or truck you sell?
(2) Does your sales and F&I staff know what information should be disclosed to a consumer?
(3) Do you properly present (and document) a vehicle history report to your customers?
(4) Do you know how to best obtain information regarding a vehicle's prior history?
Please join OADA as we welcome David Brown, partner at Stockamp & Brown, OADA's outside counsel, as he provides guidance on best practices for properly disclosing vehicle history of used cars and trucks.
The OADA AUTOCAP program has experienced an increase in complaints filed by consumers who discover (often when they attempt to trade-in their vehicle to a dealer) that the currently available vehicle history demonstrates that there was damage to the vehicle when the consumer initially purchased the vehicle. That consumer then initiates a complaint against the dealer from whom the consumer purchased the vehicle. This webinar will help dealers navigate this confusing operational issue that, if ignored, heightens your legal exposure.
There is a $25 connection fee for OADA member dealers, and a $50 connection fee for non-member dealers. Register today!
OADA Webinar
