09/11/2019

Tools and Techniques for Effective Communication

How the platinum rule applies to improved relationships

The late, great Gerald Rosen, a contracts professor at Loyola Law School, used to say, “If you can't get them on the merry-go-round, get them on the swings; if you can't get them on the swings, get them on the slide; if you can't get them on the slide, get them on the monkey bars.”

Having heard those words many years ago, I haven't a clue as to what contracts principle he was referring. I've come to realize that his admonition had little to do with traditional quid pro quo contracts and everything to do with communication. Some of us take in information by listening. Some of us take in information by engaging in the dialogue. Some of us take in information by reading. Some of us hear first and then need follow-up in writing.

There are multiple ways in which to give and receive information. There is no right way or wrong way; there are merely many ways. The trick for the communicator is to ferret out which is the best way to communicate with the message recipient. 

Please select this link to read the complete article from SmartBrief.