06/15/2020

Resilience and Results: 2020 Imperatives

The benefits of adjusting strategic priorities, aligning teams and shifting efforts

Today, every chief executive is focused on two 2020 imperatives: Resilience and results. While executives have little control over demand resilience, they have direct control over operational resilience and results focus.

In Resilience Thinking, scientists Brian Walker and David Salt describe resilience as “the capacity of a system to absorb disturbance and still retain its basic function and structure.” The enterprise test is whether it can shift where work is done and still drive its best potential results despite employee diaspora and turmoil.

To adapt and respond to new realities, organizations need three fundamental capabilities:

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