Operations Specialist (2 Positions Available)
Volunteer Corporate Credit Union - Nashville Office
Volunteer Corporate Credit Union
Established in 1981, VolCorp is a Nashville, TN-based not-for-profit financial cooperative that serves over 330 natural person credit unions nationwide. VolCorp’s mission is to serve as the primary financial partner for credit unions by providing superior products, services, and support. For more information about VolCorp, please visit www.volcorp.org.
We are currently recruiting for an Operations Specialist.
This position will be responsible for corresponding with and meeting the needs of member credit unions, as well as accurately keeping a record of their financial transactions. Perform user administration for all member-facing websites and applications. Send administrative forms to member credit unions. Process administrative forms and requests in a timely and accurate manner. Communicate by telephone/email regarding all aspects of the credit union’s relationships with the corporate. Create records of credit unions’ financial transactions. Research and resolve discrepancies between general ledger accounts and suspense entries. Work from a standard office setting; no other travel required.
Based on experience.
SKILLS, KNOWLEDGE AND ABILITIES REQUIRED:
Customer service experience preferred
Familiar with related electronic data processing systems
Ability to produce and maintain accurate records of financial transactions and credit union correspondence
Effective interpersonal, verbal and written communication skills
PREFERRED EDUCATION AND EXPERIENCE:
High school diploma. 1-2 years experience as a Customer Service Representative or progressive experience using electronic data processing systems or in the banking industry. Experience in business administration or bookkeeping a plus.
FULL BENEFIT PACKAGE TO INCLUDE:
Vacation, discretionary and sick time, 11 paid holidays per year, tuition reimbursement program, 10% company contribution to retirement plans after 1 year of service, yearly incentive plans based on achievement of company and individual goals, medical, dental, life, disability, accidental death, and vision insurance plans, FSA's, HSA's and HRA's, telecommute/remote work options
FOR CONSIDERATION: Please send resume and salary history to firstname.lastname@example.org
VEVRAA Federal Contractor; Equal Opportunity Employer, including disability and veteran