At UMACHA we are a key resource in helping you understand all types of electronic payments. When you have a question, we have people to provide you answers! Known for our excellent customer service, we can help when you:

  • Have a payments question
  • Need a sample document or other resource
  • Need to schedule compliance service
  • Want to order a publication or
  • Register for an education webinar or event

Give us a call Toll-Free: (800) 348-3692 | Phone: (763) 549-7000 | Fax: (763) 549-7004
If email is more your speed, you can reach us at Click on the UMACHA team member below to learn more about them.

Contact Us


The UMACHA team brings years of experience and knowledge in electronic payments to our members. Our Education team works closely with ACH Operators, local and national government agencies, area financial industry associations, the National ACH Association (NACHA) and ECCHO to ensure that our educational offerings are the most up-to-date and they use proven instruction techniques that make learning enjoyable. Our Compliance Services team is here to help you complete the mandatory annual ACH audit, assess your risks when it comes to originating and receiving ACH entries and RDC transactions, and ensure you have the appropriate policies and procedures in place to limit your risk. Our Association Services team is here to help answer your membership, registration and event questions. Click on a team member below to learn more about them and contact us today.

Angi Farren, AAP, APRP

President & CEO

Jennifer A. Miller, AAP, APRP, PMC

Senior Director of Services

Danyell Pozorski, AAP

Senior Director of Operations & Membership

Sara Hentges, AAP, APRP

Director of Compliance Services

Andy Benhardus, AAP, APRP, NCP

Associate Director of Compliance Services

Jason Johnson, AAP

Associate Director of Education Services

Jamie Herbert, AAP

Associate Director of Compliance Services

Eric Wester, AAP

Associate Director of Compliance Services

Rhonda Whittaker

Marketing Manager

Melissa Bailey

Accounting and Administrative Assistant

Pamala Kipka

Operations and Event Planning Coordinator