Position: Administrative Specialist
Reports to: Grant Supervisor
Position to be filled: May 5, 2025
Position Type: Full-time, Bargaining
Starting Salary: $32,136 annually
Hours: Mon. – Fri., 8:30 a.m. to 4:30 p.m.
Vaccine Policy: All new hires will need to meet COVID and Influenza vaccine requirements or request an exemption and submit a TB Baseline as outlined in the CCBH Vaccination Policy. Direct service employees will need to meet Hepatitis-B vaccine requirements or request an exemption as outlined in the CCBH Vaccination Policy.
Minimum Requirements:
High School Diploma or equivalent.
Minimum of six months of related experience. OR no experience necessary (with one year of post HS/GED education).
Ability to efficiently multi-task on a daily basis.
Proficiency with use of PC hardware & basic software (i.e., Microsoft office), email, and office equipment (i.e., copier, fax, scanner, telephone, etc.).
Good customer service, verbal, and written communication skills. Good interpersonal relationship skills including cultural sensitivity & competence. Good organizational and filing skills.
HIV Prevention and Care Program Area Responsibilities:
Provide logistical support to Cuyahoga Regional HIV Prevention and Care Planning Council to include meeting set up, attendance tracking, recordings, note taking, and public postings.
Serve as office support to Planning Council management to assist in the carrying out of planning body work plans and compliance with federal requirements.
Assist in development and distribution of relevant materials to the Planning Council.
General Responsibilities:
Greets customers via face-to-face, phone, and electronic methods, and directs customers to the appropriate parties. Provides high quality service to customers and clients.
Performs data entry, claims processing, transcribing, and correspondence preparation services. Obtains and processes documents from external customers and clients.
Provides information to customers regarding CCBH programs and services. Responds to phone and electronic inquiries from the public and provides verbal and printed information to customers regarding CCBH programs and services. Forwards customers and other professionals to appropriate staff for more detailed discussions about CCBH programs and services.
Contacts customers when necessary to verify information received and/or completion of services.
Assists with the issuance and distribution of licenses & permits.
Uses appropriate filing systems and database(s) to create and/or maintain physical and electronic records. Organizes and purges
records per the local record retention rules.
Performs regular audits of databases and physical files to ensure data integrity prior to reporting to regulatory agencies.
Performs basic financial transactions with customers including cash, purchase order, and electronic transactions. Balances receipts & cash drawers in accordance with CCBH fiscal guidelines.
Develops and extracts basic reports from databases and provides reports to internal and external customers. Gathers and organizes documents to satisfy public records requests or other reporting obligations.
Accepts, logs, sorts, and delivers incoming mail and parcels to appropriate parties. Arranges for outgoing mail, and parcel pickup by mail/shipping companies.
Coordinates the printing and distribution of CCBH reports, promotional materials, program materials, and other information for dissemination to internal and external customers.
Organizes and maintains meeting room schedules, and appointment logs.
Orders and maintains inventory of office supplies and equipment. Serves as liaison with appropriate parties to arrange for PC and other office equipment troubleshooting and repair.
Maintains and disseminates internal contact directories and office locations for assigned service areas.
May guide customers through the enrollment process for assigned CCBH programs.
Participates in public health emergency activities as needed.
Collaborates with internal and external partners on special projects as assigned.
Performs other duties as assigned.
Please complete the online application on our website, www.ccbh.net/jobs
All applicants are required to upload a resume and include a cover letter with their application.
Deadline to Apply: March 14, 2025
Bilingual Applicants Welcome
Employees hired for a position that is funded in whole or in part by a designated funding source may be laid off when the funding source is reduced or eliminated.
THIS AGENCY IS AN EQUAL PROVIDER OF SERVICES AND AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER CIVIL RIGHTS ACT 1964
THIS EMPLOYER PARTICIPATES IN E-VERIFY
All employees hired for a position must be legally authorized to work in the United States without requiring sponsorship for employment visa status now or in the future.
Benefits offered at CCBH (for employees working at least 40 hours per pay period/Bi-weekly):
Medical (full time employees responsible for 10% of premium)
Dental (full time employees responsible for 10% of premium)
Vision
Public Employee Retirement System (PERS)
Deferred Compensation
FSA Health and Dependent Care
Tuition Reimbursement
Holidays (14 paid per year)
Vacation Time (13 paid days per year for new service PERS members*)
Sick Time (15 paid days per year*)
Personal Days (up to 3 paid per year)
Agency paid Life Insurance
Additional Voluntary Life Insurance
Voluntary Identity Theft Protection
Voluntary Critical Illness
POSTED: 02-28-2025
Voluntary Accident Insurance
Employee Assistance Program
Free Parking Onsite
Remote work from home available up to two days per week with approval after the completion of a minimum of 60 days of employment.
Alternate work schedule or changes in work schedule available after initial training period
with approval. Core work hours of 10am to 2pm required of all staff.
*Benefit is prorated based on start date