Carol Mixon owns SkilCheck Services, Inc., a mystery shopping, development, sales training, auditing and self-storage consulting firm. Starting out in the industry in 1984 with National Self Storage, then one largest self-storage operations in the country, Carol developed the curriculum for the first training school in the industry, used with over 200 self-storage managers. She has written 12 industry related manuals, including an Operation and Policy Manual sold by the Self Storage Association, and over 100 articles for the Mini-Storage Messenger, Self-Storage Journal, Inside Self-Storage, Insider SSAA, AZSA’s Behind Closed Doors, Units and Directions magazines. Carol has traveled around the world speaking and educating people in the self-storage industry. She has developed and managed over 200 properties in 9 states. Carol serves on the AZSA Board and has been on the board of the SSA and CSSA.
Paul Klein is an accessibility specialist, entrepreneur, and Co-Founder of BlueDAG LLC. From his days as a 1980s hair band guitarist🎸 and lifelong entrepreneur to consulting for some of the biggest brands, including Target, Neiman Marcus, Starbucks, Holiday Inn, and others, Paul helps public agencies, business owners, and other professionals increase their knowledge and understanding of federal and state accessibility regulations.
