In 2015, police departments worldwide started finding ATMs compromised with advanced new “shimming” devices made to steal data from chip card transactions. Authorities in the United States and abroad had seized many of these shimmers, but for years couldn’t decrypt the data on the devices. This is a story of ingenuity and happenstance, and how one former Secret Service agent helped crack a code that revealed the contours of a global organized crime ring.
Jeffrey Dant was a special agent at the U.S. Secret Service for 12 years until 2015. After that, Dant served as the global lead for the fraud fusion center at Citi, one of the largest financial institutions in the United States.