Cryptocurrency exchange Crypto.com is trying to reassure investors following a weekend that saw customers pull millions in funds after its chief executive announced that the company had mishandled a $400 million transaction.
The news comes at a precarious time for the crypto industry, following the fast-moving collapse last week of the FTX exchange.
Kris Marszalek, CEO of the Singapore-based exchange, said on Twitter the transfer was sent to the wrong type of account on a different exchange.