As we continue to emerge from the COVID-19 pandemic, debit spending patterns are undergoing some interesting trends. Overall debit usage is up, and despite the return to in-store shopping, many digital habits seen during pandemic-related lockdowns continue to be adopted in consumers’ everyday lives.
Card-not-present (CNP) transactions continue to increase in volume, while debit is seen as central to issuers’ digital transformation initiatives. They are investing in digital solutions that support debit payments as well as products and services in mobile, online, and related channels that enhance the user experience and create operational efficiencies.