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05/29/2024

Small Businesses Confront Card Fraud Vulnerabilities

PYMNTS

Large enterprises continue to fight all kinds of fraud, from insider threats to payments fraud to social engineering. But small businesses are often overlooked as they fight the same battles.

Visa Senior Vice President and Global Head of Risk and Identity Solutions James Mirfin and Jotform Head of Information Security Johannes Wiklund told Karen Webster that small businesses are proving to be catnip to fraudsters.

“As a small business owner, you don’t get up in the morning thinking about fraud and the bad guys — and how they are coming after you,” Mirfin said.

Small businesses are especially vulnerable to attacks, Mirfin and Wiklund said. In setting up online storefronts and eCommerce operations, they also post online forms that are filled out by customers, with card data and personal details, so that orders come in, are filled, shipped and paid for.

That’s if things go right, as Mirfin and Wiklund said in the latest installment of the Visa SMBTV series.

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