Complete Story
 

01/03/2025

What to know before you upgrade your phone. And how to protect your new one

FTC

It’s that time of year when ads enticing you to upgrade your mobile phone seem to be everywhere you turn. If you’re thinking about upgrading your phone, here are four easy steps to remove your personal information from your phone before you trade it in.

  1. Save your information. Whether you’re going to trade in, sell, or donate your phone, start by backing up your data. You’ll need this copy when you set up a new phone.
  2. Remove SIM and SD cards. If your phone has a SIM card, remove it because it may have your personal information on it. If you’re keeping your phone number, ask if you can transfer your SIM card to the new phone. If you’re not going to reuse the SIM card, destroy it. If your phone has an SD storage card, remove it, too.
More Info

Printer-Friendly Version