Speaker: Liz Barlow, Blue & Co

Effective discharge planning can have a broad impact on the resident’s well-being, rehospitalizations, and cost. Care coordination begins prior to admission for residents through communication between the interprofessional team to assist in effective outcomes. Learn how to utilize the RAI process, resources and person-centered care to create a successful discharge and mitigate risk for future rehospitalizations.

Speakers: Jim Staed, MHA, MBA, ARM, EPIC Senior Living

Amy Snetsky, RN, BSN, CHC, CPHRM, EPIC Senior Living

Trent Sullivan, EPIC Senior Living

Aging Services organizations are exposed to a wide variety of external and internal risks. Resident safety, physical property damage, workforce injury, and technological risks are a few of the many challenges the industry faces on a daily basis. Risk management is not a one-size-fits-all solution. Understanding an organization’s risk appetite and goals is the first step to developing a risk management program that is both comprehensive and achievable. Tailoring smart tools and governance puts Aging Services at a competitive advantage for growth into the future. Come gain a full understanding of the risk management process along with the tools and strategies that will provide stability for your organization in the future.

Speaker: Krista Power, The Giving Voice Foundation

Grief is a complex experience that touches us all yet impacts everyone differently. From the death of a loved one to the loss of routine, from a failed marriage to a health crisis, from a retirement to selling a home…grief represents all types of “interruptions” and a variety of opportunities to surrender - to let go of something that once was – and to grow with each new experience of grief. As leaders in the aging industry, it is vitally important to develop a deeper understanding of the role grief plays in our personal, professional, and communal lives. It is time to grow our understanding of grief (both literal and figurative death), evolve the rich work Kubler-Ross offered 55 years ago which focused on terminally ill individuals, and lead the community through experiences of grief. As a leader in serving individuals living with a form of dementia and their caregivers, Giving Voice Foundation lends a variety of programs and experiences that honor the grieving process as well as bring hope to the current moment. Come and learn how to engage in the process of honoring the past, letting go, and “re-membering” (creating) a transformed, centered-in-self version of you in order to be present and able to serve others who are grieving - personally and professionally. This is the underlying work that once tended to and practiced routinely allows the desired KPIs, ROIs, efficiencies, and cultures to more easily come to fruition. Even better, it allows us to all be human!

Speakers: Lindsey Carnick, Onward Psychological Services

For many competent and dedicated professionals, stress continues to be a significant barrier to personal andprofessional satisfaction, job performance, and a high quality of life. Too often, hard-earned “downtime” or“self-care” is still spent worrying about stressors, and finding the time and resources for self-care activitiesoften becomes an additional, daunting, source of stress. Many high performing professionals also experienceguilt and frustration that while they are extremely effective at problem solving in their professional roles, theycan’t seem to “fix” or effectively cope with events and experiences that cause them stress. In this high-energy,interactive, and truly fun experience, learn how individual stressors become chronic stress through physiological and cognitive processes, and then observe, participate in, and practice practical/tacticalmindfulness techniques for stress management for use anywhere, in two minutes or less.

Speaker: Cassandra Rosene, MBA & Krista Sandlin, Stillwater Hospice

Senior living communities have a vital mission: to provide compassionate care for residents throughout their lives, particularly as they approach the end of life. However, Medicare data indicates that many patients spend a significant amount of time hospitalized during their final year. This highlights the need to reassess how hospice services are integrated within these communities, ensuring that patients can live well and remain, in their homes, in a familiar and supportive environment.

To address this issue, learn proactive steps for effectively collaborating with hospice providers, educating families about the benefits of hospice care, and actively maintaining your community’s occupancy. Focusing on these areas can help improve patient outcomes, reduce the costs of care, and enhance the overall quality of life for residents. This approach will also strengthen your ability to promote a true continuum of care in your community!

Speaker: John Bumgarner and Diana White, Hallrender

Diana and Jon will provide a basic overview of the law and rules around union organizing and compliance with the National Labor Relations Act. They will also discuss current union organizing trends in the health care industry and which legal standards are likely to change under a new Administration.

Speaker: Debbie Carriveau, The Living Wisdom Center for Dementia Care at Hubbard Hill

When a person is living with dementia and they experince short term memory loss their life is made up of "moments". This session is a breakdown of very specific "how to's" for caregivers to have the skills needed to walk in relationship with people who are on the dementia journey. Ways to illicit the "magic" to get more positive outcomes in your interactions and create moments of joy on a daily basis. Learn how to have the courage to try everything once. Learn to let go of your expectations of those with dementia and how to savor the simple surprises you receive along the way.

Speaker: Melissa Smalley, Marketing Essentials

To gain a competitive edge in a crowded, chaotic recruitment environment, aging service providers must diversify their recruiting strategies to attract and engage with candidates, as well as hire and retain a strong workforce. It’s time to go beyond the tried-and-true method of recruiting to attract and retain a strong workforce by using recruitment marketing. It is also time to review the hiring and retention methods to engage employees versus losing them. Join this workshop-style session to discover recruitment challenges, implement a digital marketing plan, and discover hiring and retention strategies.

Speaker: Jean Harpel, ECRI

The term "safety culture" has been defined by various organizations. In the simplest of terms, a safety culture is the combination of attitudes and behaviors toward patient safety that in the best cases, impact all of an organization’s key processes from planning to the allocation of resources to action in the form of decision making, communication, and problem solving. It creates a focus on error analysis and mitigation that is fundamental to the functions of risk management and ongoing performance improvement. Numerous studies show a link between a positive safety culture (where safety is a shared priority) and improved patient safety within a healthcare organization. The evidence is so convincing that the National Patient Safety Foundation (NPSF) lists leadership support for a safety culture as the most important of eight recommendations for achieving patient safety. In other words, for a safety culture to impact care at the bedside, it must be a priority at the top.

Speaker: Suzannah Overholt, Amundsen Davis

Health care workers are five times more likely to be subject to violent actions such as physical assault or verbal threats than the public according to The National Institute for Occupational Safety and Health. This growing concern, threatening the safety of employees across the industry, demands immediate attention. Join Health Care Attorney Suzannah Overholt as she explores the latest trends in healthcare violence, the contributing factors, and the profound impact these incidents have on employees and patient care. In this session, Suzannah will outline actionable strategies health care organizations can take to create safer, more supportive environments for their health care staff, including: Implementing comprehensive training programs, Fostering a culture of safety, Strengthening workplace security measures, Developing and enforcing workplace violence policies, Conducting risk assessments, Leveraging technology, and Advocating for policy change.