HOME HEALTH CLINICAL SUPERVISOR

Ohio Living Home Health & Hospice

HOME HEALTH CLINICAL SUPERVISOR

The Clinical Supervisor leads the clinical home health and home care team to utilize a collaborative process to assess, plan, implement, monitor, and evaluate the options and services required to meet home health and home care patients’ health needs while coordinating available resources to promote quality and cost-effective outcomes through ongoing audits of medical records and clinical documentation to continually improve data quality in accordance with company standards and federal, state, and local standards, guidelines, and regulations.

Essential Activities and Tasks

Operations Management and Administration

Facilitates clinical team with the coordination and oversight of all direct and indirect patient care services ensuring accurate evaluation of patient needs, and development, implementation and updates of individualized care plans that address those needs by following all physician orders and updates, current home health and home care nursing professional standards of practice and agency approved protocols.
Supervises the implementation of the physician and clinical plan of treatment, by auditing, organizing, overseeing, integrating, and modifying the resources necessary to reach desired outcomes. Evaluates the effectiveness of the plan on an ongoing basis.
Interprets operational indicators to detect census changes and increases/decreases in volume that could drive staffing levels, revenues, and/or expenses.
Evaluates and approves the clinical documentation and approves workflow according to established standards.
Reviews diagnosis coding and plans of care orders for all home health and home care patients in accordance with Medicare regulations.
Assures all equipment, systems, and monitoring are in place to meet or exceed quality, customer service, utilization, and compliance standards in all SI programs.
Collaborates with marketing team to manage processes, protocols, and timeliness of all referrals to meet the comprehensive needs of the patients.
Manages the local component of the integrated electronic medical record and assures that the office and clinical staff are well trained and use the system productively and accurately according to company policies.
Evaluates the effectiveness of the plans for home health and home care delivery and collaborates with clinical supervisors and staff on best practice and desired outcomes.
Evaluates workflow processes, administrative processes, and departmental processes.
Monitors and maintains home health and home care revenue cycles and collection cycles and ensures accuracy in documentation and coding.
Conducts supervised patient visits.
May be asked to case manage to meet business needs.
Participates in on-call rotation, as needed.
Must be available during operating hours or designates another capable staff member if unavailable.

Quality and Compliance Management

Audits and maintains current and accurate medical records and clinical documentation in accordance with company standards and federal, state, and local standards, guidelines, and regulations.
Ensures action is taken to correct problems identified through clinical record review, clinical audits, and fiscal audits.
Maintains knowledge of requirements of regulatory agencies, accrediting bodies, and third party payers.
Oversees the state survey processes, mock survey, and compliance audits. Maintains a state of readiness for survey by regulatory bodies.
Serves as a resource to clinical team for questions and/or concerns regarding federal and state regulations, approved accrediting bodies, and professional standard of practice.

People Management and Development

Supervises the clinical home health and home care team to operate within the allocated resources and budgeted goals, efficiencies and productivity standards.
Fosters a positive work environment that attracts, retains, and motivates employees.
Interviews, selects, and orients new direct reports.
Defines, establishes, and promotes performance expectations so direct reports understand and demonstrate excellence through high quality and consistent performance.
Evaluates job performance of direct reports in accordance with the company policy and procedure and provides developmental guidance to staff for improved performance and growth.
Monitors accountability with organization requirements prescribed by the Employee Handbook. Documents and engages employees who are routinely not observing these requirements in an effort to achieve compliance. Works with Human Resources when circumstances arise that necessitate further documentation and intervention.
Participates in the development, planning, scheduling, conducting, and monitoring of in-service training programs, on-the-job training, and orientation programs for departmental staff.
Ensures that there is a reasonable and sufficient plan for staffing should a direct report be absent or a direct reporting position be vacant.
Responds timely and thoughtfully to questions, requests, and work product from departmental staff that has been provided for review and approval.

Qualifications

Education

Current unencumbered license for the state of Ohio to practice as a Registered Nurse (RN) required.
Bachelor of Science in Nursing (BSN) preferred.

Experience

Three years experience in clinical operations supervision required.
One year experience in a home health setting required.
One year experience in a Medicare-certified home health agency required.
Proficiency with Windows, Microsoft Office (Word, Excel, PowerPoint), and the internet required.
Proficiency with electronic medical records (EMR) preferred.

To learn more about this exciting opportunity and to apply, go to www.ohioliving.org/careers.

Ohio Living Home Health and Hospice in Greater Toledo is a premier provider in Defiance, Erie, Fulton, Hancock, Henry, Lucas, Ottawa, Sandusky, Seneca and Wood counties. Services include hospice and palliative care, private-duty home care, long-term nursing care, physical/speech/occupational therapies, home health aides, social work services, medication administration, wound care management, IV therapy and more. Most importantly, we’re a company that:

makes its mission the heart of our organization
has a reputation for consistently exceeding the needs and expectations of those we serve
provides an engaging, team-oriented workplace dedicated to career, family and faith
commits to recognizing our employees for a job well done

We're looking for people who:

have a passion for helping people, solving problems and contributing to a positive work environment
are excited about bringing their personal standards and ideals to work each day
understand that HOW you do your job is just as important as WHAT you do in your job

Why work at Ohio Living Home Health & hospice?

Our residents and employees have access to the campus wellness center that has a variety of workout equipment and an indoor track. Depending on an employee's full-time, part-time or PRN status, they may benefit from:

competitive wages
medical, dental, and vision insurance
403b retirement savings
paid time off including your birthday
training, continuing education, and education assistance
pay advances up to $500
the latest technology
mileage reimbursement
unlimited career opportunities
and much more!

Who is Ohio Living?

Headquartered in Columbus, Ohio Living is one of the nation's largest not-for-profit, multi-site senior living organizations. Since its founding in 1922, Ohio Living has defined the highest standards of quality of life for adults through its 13 life plan communities and Ohio Living Home Health & Hospice.

Our mission is to provide adults with caring and quality services toward the enhancement of physical, mental and spiritual well-being consistent with the Christian Gospel.

Our Values: Care * Integrity * Customer Service Innovation * Financial Stewardship * Leadership

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