The Ohio Department of Health (ODH) has announced a change to how nursing homes access survey documents and has provided detailed instructions to support this transition. Moving forward, facilities will receive their Form CMS-2567 and notice letters within the NH Certification profile in EIDC, rather than the licensure profile.
Facilities will continue to receive email notification when survey documents are available. These emails will come from LicCert@odh.ohio.gov, so be sure this address is not blocked. The Event ID included in the subject line is the key identifier facilities should reference.
Example subject line:
Survey: [Event ID] – General Communications [Provider ID – Provider Name]
Survey documents can be accessed under the POC Documentation tab within EIDC.
Note: The Communications tab, which facilities have traditionally used to locate notice letters, is no longer the location for these documents under this updated process.
ODH also encourages facilities to have all required information prepared in advance when completing their plan of correction, as the system may time out if entries are not completed promptly.
Facilities with an open survey plan of correction (POC) must continue to complete all required actions under the current Event ID within the licensure profile. This applies until the existing survey cycle is fully closed.
ODH has acknowledged that facilities may experience challenges during this transition. Providers encountering issues with accessing documents or receiving confirmation of plan of correction (POC) acceptance are encouraged to reach out to LeadingAge Ohio at sdewees@leadingageohio.org for assistance.