As artificial intelligence (AI) gains prominence across all sectors, aging services included, some argue that the most effective AI training is shaped by employers, tied to real work, and built around the actual skills people need on the job. The Center for Aging Services Technologies’ (CAST) Scott Code explores how LeadingAge members are putting the theory into practice—and learning from what David Lafferty of LeadingAge member RiverWoods Group calls “aha” moments.