11/20/2025

ODA Outlines Next Phase of S-AGE Access Transition

The Ohio Department of Aging has released a memo detailing the next phase of the S-AGE platform transition, with updates to user access, role assignments, and account management. The full memo is available on the provider communications page. S-AGE serves as the primary system for assisted living waiver providers, PASSPORT agencies, and other home- and community-based services organizations to complete provider certification, manage service authorizations, and submit claims. As the Department moves toward full implementation, accurate user lists will be critical for uninterrupted access.

Because S-AGE supports certification, billing, and reporting functions, LeadingAge Ohio encourages providers to review current users and contact information to ensure they reflect active staff and appropriate roles. Outdated or duplicated accounts have already caused delays for some organizations during the transition. Verifying this information now will help prevent disruptions as the system enters its final stages. LeadingAge Ohio will share additional updates as further guidance becomes available.