12/30/2025

Survey Tip of the Week: Roommate Change Notification

Residents have the right to receive written notice, including the reason for the change, before the resident’s room or roommate is changed. Surveyors frequently cite F559 when facilities move residents without proper notification or without offering opportunities for residents to understand and prepare for the change. Facilities must consider resident preferences, provide time for questions, and allow the resident to see the new room and meet the new roommate whenever possible.

When assigning a new roommate, residents should receive as much advance notice as the situation allows. Facilities should review documentation protocols for roommate changes. If a roommate passes away, staff should provide space and support for the surviving resident to adjust before moving another person into the room. Because room changes and roommate transitions can be emotionally difficult, failure to communicate, prepare, or support the resident may lead to additional concerns under Social Services at F745.