01/08/2026

You Asked... We Answered

You Asked: What is the timeline for the Ohio satisfaction surveys?

We Answered: The Family Satisfaction Survey runs from November 2025 through June 2026. During this period, all participating facilities will receive scheduling and participation instructions directly from the Ohio Department of Aging (AGE).

The Resident Satisfaction Survey is conducted in two phases between August 2025 and December 2026. Facilities should review the Phase I and Phase II assignment list to determine their survey window. Phase I interviews began in 2025, with public reporting following completion. Phase II scheduling and interviews occur in 2026, concluding with final reporting.