01/15/2026

CMS to Address Data Issues on Nursing Home Care Compare

The Centers for Medicare & Medicaid Services acknowledged recent data problems on Nursing Home Care Compare in a January 9 Quality & Safety Special Alert Memo, confirming issues tied to the transition from the Quality Indicator Survey system to iQIES last summer. The shift, combined with delayed system updates following the federal government shutdown, led to discrepancies in health inspection data when Care Compare refreshed in November.

CMS said most inspection data issues were resolved in December, but unusually high complaint totals continued to appear in the health inspections domain. After concerns raised by LeadingAge and members, CMS announced it will remove complaint totals from Nursing Home Care Compare February 25, 2026 while it works on a more accurate way to display that information. LeadingAge welcomed the agency’s response and its commitment to improving the reliability of publicly reported data.