10/08/2026

Survey Tip of the Week: Emergency Contact Update

Federal and Ohio requirements address maintaining current contact information for resident representatives. Under F580 – §483.10(g)(14), Notification of Changes, facilities must record and periodically update the mailing address, email address, and phone number of the resident representative(s).

Ohio nursing homes have a specific timeframe requirement to periodically review resident contact information. Ohio Administrative Code 3701-17-19(A)(1)(a), Records and Reports requires each resident’s medical record to include identifying information, including the name and address of the resident’s nearest relative or legal guardian. When applicable, the contact information for the nearest relative or legal guardian must be reviewed and updated every six months to help ensure appropriate notification in the event of an emergency, quarantine, or closure.