I am newly managing this facility. There is a customer who is past due on their rent; they have no lease on file. After attempting to contact the person for two months with no response; we sent an certified eviction letter. Still didn't respond; we had to stop by their home to speak with them. We gave them an option to pay a deposit to have access and move their items out; if nothing was damaged they would get it back (we just wanted them gone). Otherwise we would head toward auction. They sent a check on the last possible day, certified mail, paying for the following month and requested a lease to be sent to sign; they want to stay. We sent the lease telling them when it need to be signed and returned. We haven't heard from them; I haven't deposited the check, as I don't want to show a form of agreement without a lease signed. I found a past email showing a lease was sent to him originally, he never signed, that manager didn't follow through. Can I set it up for auction since he hasn't signed? How should I proceed? Thank you for any help you have!