The Ohio Department of Medicaid reminds Medicaid providers that managed care annual open enrollment for the 2025 plan year is underway!
Open enrollment runs through November 30 and is the time when Ohio Medicaid members can review the available plans and select the one that best fits their healthcare needs. Members can make their selection anytime on or before November 30. Coverage begins the first day of the month following their selection. If a member would like to stay with their current healthcare plan, they do not have to take any action related to open enrollment.
Members can select a new plan by using the Ohio Medicaid Consumer Hotline Portal at www.ohiomh.com or by contacting the Ohio Medicaid Consumer Hotline at 800-324-8680 (TTY 711). Representatives are available 7 a.m.–8 p.m. Monday through Friday and Saturdays 8 a.m.–5 p.m., Eastern time.
Medicaid plans cover medical, vision, dental, and behavioral health services as required by law. However, each offers value-added extras to keep members healthy and earn their business. Taking part in open enrollment lets members learn the differences among each, so they know they’re covered by the health plan that’s best for them and their families.
Resources available to help you answer member questions:
There are several supplemental resources linked below to help you, and your staff respond to Medicaid member questions about the 2025 managed care annual open enrollment.
Additionally, each managed care plan has a member website that members can visit to learn more about their approach to serving Ohio Medicaid managed care members:
Thank you to Ohio Medicaid providers for your continued support and collaboration on behalf of Ohioans covered by Medicaid.