Looking for not just a job, but a career in eye care? Eye care is a unique blend of the healthcare field, customer service, and retail. We are looking for an Optician Apprentice candidate to assist our busy and growing private eye care office. This 24 month program will start to teach you initial skills in the optical and healthcare field, building professional skills along the way to ideally reach the level of state-licensed optician. The ideal candidate will have a friendly and flexible personality while also being very perceptive and disciplined. You should be able to effectively multi-task, memorize and provide accurate information, and troubleshoot obstacles. A customer-oriented, patient-centric approach is essential for all duties. The goal is to make all patients feel welcomed, comfortable, and confident in our office. Primary Responsibilities -Eyewear selection and ordering while understanding lens optics, prescription lens details - Verification (via lensometry), dispensing, refitting, basic repairs of eyewear - Troubleshoot patient concerns and complaints - Clinical support: patient check-in, preliminary/entrance examination testing - Clerical support: answer telephones, schedule appointments, payment collection - Insurance administrator support: prepare claims, generate invoices Technical Requirements -Proficiency learning general office software and hardware in a digitally integrated office -Strong basic math skills and confidence -Physical ability to repair, refit, and service prescription eyewear -Flexibility with learning techniques (hands-on, visual, self-study) Personality Requirements -Commitment to exceptional patient care with personal attention -Excellent communication skills (verbal and written) -Exceptional organizational and multitasking abilities -Strong and independent problem-solving skills -BCI/FBI background check for state-licensed Optician Apprentices is required. Benefits and Compensation E-ntry level candidates can expect a starting wage of $18.00 per hour -Incremental pay increases by reaching milestones outlined in the 24 month training program which is available to start for candidates with some experience in health and/or eye care. -Employer-sponsored health insurance, dental reimbursement, vision care coverage -Paid time off accrual, paid holidays -Retirement plan 401k with employer match -Paid licensure and continuing education -Generous daily, weekly, monthly, quarter bonus programs We are a small, family owned-and-oriented business and treat our staff as the most important resource we have to take care of our most critical priority- the patient’s needs. Our office is committed to our employees’ success and their personal and professional gratification and embodies a true team atmosphere.
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Please email your resume along with a statement of interest outlining what attracted you to this particular position to admin@eyedoctorsofmadison.com. Thank you for your consideration. Please do not call to distract from patient care.