03/02/2015

Mount Carmel East change in release

February 24, 2015

  

Dear Funeral Directors & Livery Staff:

I am writing to notify you of a change that we are making with regard to the release of Mount Carmel East Hospital deceased patients. As of February 24, 2015 our personnel who will be releasing patients from our hospital morgue will not be our Supply and Distribution staff. Instead, our Security, Nursing Supervisors and/or Chaplains will be responsible for this task.

We will continue to be releasing the patients through our Emergency Department Squad/Ambulance Bay entrance and the morgue.  This location will also continue to serve for the occasional release from the patient room as well.  Please note the following change to procedure: the funeral home representative should wait at this location until the hospital staff arrives to escort them further.

Below you will find the directions necessary for entering the building at all times and contacting the Safety & Security staff.

Please feel free to contact me if you have any questions or concerns. 

Sincerely,

Rev. Paul E. Helwig, M. Div., BCC

Decedent Care Coordinator MCE &

Staff Chaplain

Spiritual Care Services
Mount Carmel Health System
Phone: 614-234-6715
Pager: 614-730-4086
E-Mail: phelwig@mchs.com

 

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Mount Carmel East Hospital

Funeral Home Release Directions

Effective: February 24, 2015

 

1. Arrive at Mount Camel East campus and follow signs for the Emergency Squad Entrance at the rear of the building.
2. Park your vehicle to the right of the bay near the building. Ambulances and squads normally park to the left side of the bay.
3. At this location there is a set of windowless doors with a key pad at the left.
4. On the key pad punch in 411 and enter. Then hit the metal button alongside the keypad. The doors will open to allow access though two more sets of doors.
5. In this hallway on the right side will be a wall phone with a sign reading “operator assistance”. Picking up the receiver will automatically contact the hospital operator.
6. Inform the operator that your are there from the _______ Funeral Home for Patient _______.
7. The operator will contact the Safety & Security Department staff. A Security officer, a Nursing Supervisor or Chaplain will come to meet you at this door. Please wait for these staff at this location for them to arrive.
8. Upon their arrival they will escort you to the morgue or to the patient's room if it is a room release.