Privacy Policy, Terms and Conditions, and Cancellation/Refund Policy

🛡️ Privacy Policy for Ohio Backwoods

Effective Date August 1, 2025

Ohio Backwoods (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website OhioBackwoods.org, interact with us online, or purchase our products. By using our services, you agree to the terms of this policy.

📋 Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address

• Payment Information: Credit/debit card details, billing address (processed securely via third-party payment processors)

• Account Information: Username, password (if applicable)

• Usage Data: IP address, browser type, pages visited, time spent on site

• Communications: Messages, inquiries, or feedback you send us

🧭 How We Use Your Information

We use your information to:

• Process orders and deliver products

• Respond to customer service requests

• Send updates, promotions, and newsletters (only with your consent)

• Improve website functionality and user experience

• Comply with legal obligations

🔒 How We Protect Your Information

We implement industry-standard security measures to protect your personal data. These include:

• SSL encryption for data transmission

• Secure payment gateways

• Restricted access to personal data within our company

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

🤝 Sharing Your Information

We do not sell or rent your personal information. We may share it with:

• Service Providers: Payment processors, shipping companies, and IT support

• Legal Authorities: If required by law or to protect our rights

🍪 Cookies & Tracking Technologies

Our website may use cookies to enhance your browsing experience. Cookies help us:

• Remember your preferences

• Analyze site traffic

• Provide personalized content

You can disable cookies in your browser settings, but some features may not function properly.

📬 Your Choices

You can:

• Opt out of marketing emails by clicking “unsubscribe” in any message

• Request access to or deletion of your personal data by contacting us at [insert contact email]

👶 Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from minors.

🌎 Data Storage & Transfers

Your data is stored in the United States. If you are accessing our site from outside the U.S., you agree to the transfer and storage of your data in accordance with this policy.

🔄 Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

📞 Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Ohio Backwoods, 99 Long Street, #20, Ashville, Ohio 43103 Email: Info@OhioBackwoods.org Phone: 833-OHBKWDS (642-5937)

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📜 Terms and Conditions for Ohio Backwoods

Effective Date August 1, 2025

Welcome to Ohio Backwoods! These Terms of Service (“Terms”) govern your access to and use of our website OhioBackwoods.org, products, and services (“Services”). By using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

🛍️ Use of Our Services

You agree to:

• Use our Services only for lawful purposes

• Provide accurate and complete information when placing orders

• Not engage in any activity that disrupts or harms our website or business

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

📦 Orders & Payment

• Pricing: All prices are listed in U.S. dollars and are subject to change without notice.

• Payment: We accept major credit/debit cards and other payment methods as listed on our site.

• Order Confirmation: You’ll receive an email confirmation after placing an order. This does not guarantee acceptance of the order.

• Shipping: We ship within the U.S. and may offer international shipping. Delivery times are estimates and not guaranteed.

🔄 Returns & Refunds

Please refer to our Return Policy below for details on returns, exchanges, and refunds. We strive to ensure customer satisfaction and will work with you to resolve any issues.

📱 User Accounts

If you create an account:

• Keep your login credentials secure

• Notify us immediately of any unauthorized use

• You are responsible for all activity under your account

We may suspend or terminate accounts that violate these Terms.

📷 Intellectual Property

All content on our website—including text, images, logos, and designs—is the property of Ohio Backwoods or its licensors and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our written permission.

🚫 Prohibited Conduct

You agree not to:

• Use our site for fraudulent or illegal activities

• Upload or transmit viruses or malicious code

• Attempt to gain unauthorized access to our systems

• Harass, abuse, or harm other users or our staff

📄 Disclaimer of Warranties

Our Services are provided “as is” and “as available.” We make no warranties, express or implied, regarding the accuracy, reliability, or availability of our Services.

💥 Limitation of Liability

To the fullest extent permitted by law, Ohio Backwoods shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Services.

⚖️ Governing Law

These Terms are governed by the laws of the State of Ohio, without regard to its conflict of laws principles. Any disputes shall be resolved in the state or federal courts located in Ohio.

🔄 Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Continued use of our Services after changes means you accept the new Terms.

📬 Contact Us

If you have questions about these Terms, please contact us at: Ohio Backwoods, 99 Long Street, #20, Ashville, Ohio 43103 Email: Info@OhioBackwoods.org Phone: 833-OHBKWDS (642-5937)

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🔄 Cancellation & Refund Policy for Ohio Backwoods

Effective Date August 1, 2025

At Ohio Backwoods, we value your satisfaction and strive to make every purchase a great experience. Please review our cancellation and refund policy below to understand your options.

❌ Order Cancellation

You may cancel your order under the following conditions:

• Before Shipment: Orders can be canceled within 24 hours of purchase if they have not yet shipped. Contact us immediately at Info@OhioBackwoods.org with your order number.

• After Shipment: Once an order has shipped, it cannot be canceled. You may request a return or refund (see below).

Custom or Made-to-Order Items: These cannot be canceled once production has begun, unless otherwise stated.

💸 Refund Eligibility

We offer refunds under the following circumstances:

📦 Return Conditions

To qualify for a refund:

• Items must be returned within 14 days of delivery

• Must be unused, unworn, and in original packaging

• Include proof of purchase (order number or receipt)

Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.

💳 Refund Process

• Refunds are issued to the original payment method

• Please allow 5–10 business days for processing after we receive your return

• We’ll notify you via email once your refund has been processed

🚫 Non-Refundable Items

The following items are not eligible for refund:

• Gift cards

• Final sale or clearance items

• Custom or personalized products

• Items returned without prior approval

📬 Contact Us

Questions or concerns? Reach out to our support team:

Ohio Backwoods Email: Info@OhioBackwoods.org Phone: 833-OHBKWDS (642-5937)Hours: Monday - Friday, 8am - 5pm EST