This episode interviews Laura Sherman, VP of operations for Guest Services, a company managing food and lodging in national parks since 1917. Sherman discusses the company's journey towards
sustainability, driven by their partnership with the National Park Service and a growing awareness of climate change, focusing on the Flamingo Lodge in the Everglades, which was rebuilt using shipping
containers to minimize its impact. The conversation touches on the challenges and rewards of sustainable practices, emphasizing the long-term benefits and the need for both strategic planning and small,
manageable steps for other companies to transition. The podcast aims to inspire listeners to adopt sustainable solutions for both environmental and economic benefits, highlighting that this is not a trend but
an industry shift.
Key Takeaways:
Guest Services' Historical Roots in Sustainability:
Guest Services was founded in 1917 and evolved from a food service provider for soldiers to managing contracts in national and state parks.
Their involvement with the National Park Service 30-40 years ago instilled a commitment to conservation and preservation.
Sustainability in hospitality is becoming the industry standard—and having the right insights to navigate this evolving space is key to setting yourself apart. Sign up for monthly inspiration, actionable ideas, innovative products, and more to stay ahead of the curve.