Complete Story
 

12/14/2020

How Infintech Provides Peace of Mind

The organization prides itself on its customer service

In Infintech's Merchant of the Month series,  the organization highlights a few of the merchants who enjoy processing through Infintech so much, they want to share their experience with others.

This month, they spoke with Megan Dasappa, owner and CFO of DS Diesel Services, LLC.

Merchant: DS Diesel Services, LLC
Industry: Diesel Repair
Location: Mobile, Alabama
Customer Since: 2020
Infintech Payment Processing Advisor: Tyler Smith

What Did You Choose to Work with Infintech?
“The reason I chose to work with Infintech was their superior customer service. I worked with another merchant services provider previously that did not have a dedicated representative assigned to my account. Without that personal contact, I had no one to help solve problems or provide solutions that benefited my business. Also, the system we were using was outdated, and our rates and fees automatically increased each year – so we ended up paying a lot more than what we should for poor service. Infintech representative, Tyler Smith, took the time to analyze our processing environment and provided a better solution that helped my business run smoother and provided a larger savings on our processing fees.”

Please select this link to read the complete blog post from OSAE Member Infintech.

Printer-Friendly Version