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06/22/2023

How Open AI Designed the ChatGPT App to be Addictively Simple

Its team reveals how it made the tech so easy to use

There was one single, quasi-religious mantra that guided Patrik Goethe and the rest of OpenAI's user experience team as they worked through hundreds of interface iterations of the ChatGPT app for iOS: Kill any complications, avoid distractions and keep it simple.

Last month, when Open AI launched the app, it was met with excitement, but also a few expressions of disappointment. Despite being the vehicle for a revolutionary piece of technology, the interface for ChatGPT's app is strikingly simple.

It looks like a chat app—no bells, no whistles. Users can write in a text field or upload a prompt with their voice and click send. The chatbot responds with lines of text, not dissimilar to the interface you’d see in an ancient version of AOL Instant Messenger.

Please select this link to read the complete article from Fast Company.

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